Netglitz Systems Private Limited (“we,” “our,” “us”) is the authority behind Outfitbliss, and we are committed to exceed user (“you”, or “your”) expectations. While we take pride in offering exceptional fashion, we understand that sometimes the perfect item may not be a perfect fit. Our return process is designed to be as easy and convenient as possible, ensuring a quick resolution to any concerns. Should you receive a damaged or defective product, we apologize for the inconvenience and are here to assist. To initiate a return or exchange, please contact our customer support team within 48 hours of receiving your order. If an incorrect item is delivered, inform us immediately, and we will arrange for a return or replacement. Products must be unused, unaltered, and returned with original packaging, tags, labels, and invoices intact to qualify for a return.
Certain items are not eligible for return due to hygiene and personalization reasons. Underwear, socks, and swimwear cannot be returned for health and safety purposes. Additionally, any products marked as “final sale” or purchased at discounted rates are non-returnable. Personalized or custom-made items are not eligible for returns unless they are defective or damaged. Products that have been worn, washed, or altered in any way are not eligible for a return. To avoid confusion, carefully review product details, as some items are explicitly marked as “non-returnable.”
If an incorrect item is shipped due to our mistake, we will cover the return shipping costs. However, if the return is due to a change in preference, the shipping charges will be borne by the customer. We suggest using a trusted courier service to ensure the safe return of your package. If an item is defective or damaged, we will provide instructions for its return at no additional cost. Our aim is to ensure a fair and transparent return process for all customers.
Upon receiving and inspecting your returned item, we will process your refund through the original payment method used for purchase. Our team works efficiently to ensure refunds are issued within 5-7 business days, maintaining a smooth and timely transaction. You will receive an email notification confirming when your refund is completed. We believe in making the refund process as straightforward and stress-free as possible, allowing you to shop with confidence. Should you need further assistance, our customer service team is always ready to help.
Have questions about returns, refunds, or exchanges? Our team is here to assist!
Reach out to us via support@outfitbliss.in, and we’ll respond promptlyWe are dedicated to resolving your concerns and providing the best service possible.Your satisfaction is our priority, and we aim to make your shopping experience enjoyable.Thank you for choosing Outfitbliss. We look forward to delivering impeccable style and service to your doorstep.