Netglitz Systems Private Limited (“we,” “our,” “us”) operates Outfitbliss. We aim to provide a hassle-free shopping journey for our users (“you,” “your”). Every order is handled with the utmost care, so it arrives at your doorstep in pristine condition and within the expected delivery window. This policy outlines the shipping and delivery guidelines for purchases made through our website. By placing an order, you agree to these terms, as we work diligently to make your shopping experience as smooth as possible.
We offer delivery services across India, making sure our chic collections are accessible wherever you are. Although international shipping is not available yet, we are actively working to expand our reach. No matter if you’re in a vibrant city or a peaceful town, your favorite styles are just a click away. Our delivery network is growing, ensuring that fashion is accessible to more locations every day. Stay updated on our expanded shipping coverage and services via our website. We collaborate with reliable courier partners to ensure safe and punctual deliveries.
Once your order is placed, it enters the processing phase, typically taking 1-2 business days after confirmation. Our team carefully prepares and packs every item, ensuring it’s ready for safe delivery to your doorstep. Please note that weekends and public holidays are not included in processing times. After your package is ready, we’ll notify you via email, keeping you informed throughout the process. We aim to provide you with prompt and efficient service every step of the way.
Standard shipping takes about 3-8 business days, depending on your location. We work with top-tier courier services to ensure timely and safe deliveries. While we strive to dispatch orders as quickly as possible, unforeseen delays may occasionally occur. Should your order be delayed, our customer support team is ready to assist. Our commitment is to ensure a smooth and timely delivery, and we will keep you updated with any necessary changes.
If a delivery attempt is unsuccessful due to an incorrect address or recipient unavailability, the courier will attempt redelivery up to two more times. After all attempts have failed, the package may be returned to our warehouse. You may request a re-delivery; however, additional shipping fees could apply. To avoid missed deliveries, ensure that someone is available to receive your package at the provided address. If you expect any challenges with receiving your order, contact our customer support team for assistance.
In the unfortunate event of receiving a damaged item, please notify our customer support team within 48 hours and include images for verification. After evaluation, we will arrange a replacement or initiate a refund if needed. If your shipment is lost, we will coordinate with our courier partners to investigate the situation and resolve it. Every order is packed with great care to minimize the risk of damage during transit. Your satisfaction is important to us, and we are committed to providing a trustworthy shopping experience.
Certain products, such as fragile, oversized, or high-value items, require additional care during transportation. These products will have specific shipping guidelines, clearly stated on the product pages. We advise checking these details before placing your order to ensure an easy and smooth process. Our logistics team takes extra precautions when packaging such items to preserve their condition. For any concerns regarding the handling of these special items, feel free to reach out to our customer service team.
If you have any questions about shipping, our support team is always here to help. Reach out to us via support@outfitbliss.in, and we’ll respond promptly. We’re committed to assisting you with any concerns you may have. Your trust means everything to us, and we aim to ensure that your shopping experience is effortless and enjoyable. Thank you for choosing Outfitbliss! We look forward to delivering elegance and sophistication right to your doorstep.